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Common rules and standards for typical behavior of a particular organization or profession.

The process of attracting and selecting new employees for the organization.

The size and complexity of the tasks that must be completed in the workplace.

The property of a professional to reliably perform activities for a certain period under specific conditions. Reliability is characterized by error-free indicators, readiness, recoverability and.

The process of conflict resolution where a third party (mediator) helps to reconcile the interests of the parties and reach an agreement.