An organization’s ability to understand and analyze the social and psychological interactions between individuals and teams, and to use this knowledge to improve collaboration, improve decision-making, and create a stable and efficient work environment. This concept includes the study of collective emotions, individual attitudes, and patterns of social interaction within an organization. Social-organizational intelligence helps predict potential conflicts, promote collaboration, and ensure that strategic decisions are aligned with the psychological and social behaviors of individuals, increasing an organization’s ability to innovate, adapt, and achieve long-term goals.